Zuna
Commute Together. Save Together.
Complete User Manual
View Contents →
Version 1.0  ·  2026

What’s Inside

Chapter 1 — What is Zuna?
Everyone
🛡
Safety & Trust — How Zuna Keeps You Safe
Everyone
📱
Chapter 2 — Sign Up & Login
Everyone
👤
Chapter 3 — Setting Up Your Profile
Everyone
📍
Chapter 4 — Home & Office Location
Everyone
🚘
Chapter 5 — Adding Your Vehicle
Host
🏠
Chapter 6 — Your Home Screen
Everyone
🚀
Chapter 7 — Publishing a Ride
Host
🔍
Chapter 8 — Finding & Joining a Ride
Buddy
Chapter 9 — Managing Your Ride
Host
📅
Chapter 10 — Today’s Ride: Day-of Experience
Everyone
💰
Chapter 11 — Payments & Transactions
Everyone
👤
Chapter 12 — Profile & Settings
Everyone
💎
Chapter 13 — Plans & Subscription
Everyone
👩
Chapter 14 — Sister Mode (Women’s Safety)
Women
🛠
Chapter 15 — Tips, Safety & Support
Everyone

🏠 Who is a Host?

A Host owns a vehicle and offers rides to colleagues. They publish their daily commute and accept people who want to join.

🤝 Who is a Buddy?

A Buddy looks for rides to join. They browse rides posted by Hosts and request to join ones that match their route.

💡

Good to know: You can be a Host in one ride group and a Buddy in another at the same time! Your role is per-ride, not global.

Chapter 1
What is Zuna?

Zuna is a carpooling app made for IT employees who travel to the same office every day. Instead of everyone driving alone, Zuna helps you share rides with your colleagues — saving money on fuel, reducing traffic, and making your commute more enjoyable.

🚗 Share the Commute

Travel together with colleagues on a fixed schedule every day.

💸 Split the Costs

Fuel and toll costs are shared fairly between everyone in the group.

📍 Track Live

See where your ride members are in real time on the day of the ride.

How it works — in simple terms

Host publishes
a daily commute
Buddy finds &
requests to join
Host approves
the request
Ride happens
every day
Costs are split
via UPI

Zuna is recurring. Set it up once and the same ride repeats every working day automatically — no need to rebook every morning!

The Life of a Ride

📅 Scheduled
⏱ About to Start
🚗 In Progress
✅ Completed
💰 Settled
↑ ContentsChapter 1 — What is Zuna?
🛡
Safety & Trust
How Zuna Keeps You Safe

Before you start, here’s what matters most: your safety is the foundation of everything Zuna builds. Zuna is not a public rideshare app — it’s a corporate-focused commute network designed specifically for working professionals sharing the same office route.

🛡 Will I feel safe using Zuna?
Yes. Here’s why every ride on Zuna is safer than a stranger-based rideshare.
✅ Verified Users Only

Every Zuna account is linked to a real phone number and reviewed by the team. No anonymous profiles, no fake identities.

💼 Corporate-Focused Community

Zuna is built for IT professionals commuting to the same office. You share rides with colleagues — not random strangers.

🗺 Real-Time Location

All ride members see each other on a live map during the commute. Everyone is always traceable for the duration of the ride.

👤 Recurring Familiarity

You ride with the same people every day, not a different stranger each time. Familiarity builds trust naturally over weeks and months.

👨‍👩 Sister Mode

Women can enable Sister Mode to only join rides hosted by verified female Hosts — an extra layer of choice and safety built into the app.

🚩 Reporting System

Any ride member can report inappropriate behavior directly from the app. The Zuna team reviews every report within 24 hours.

💼

Why corporate email? Zuna is designed for working professionals. Corporate email verification helps create a safer and more trusted commute network — so you always know who you’re riding with.

No anonymous rides

Every person on Zuna has a real name, a profile photo, and a verified phone number. Hosts see exactly who is requesting to join before accepting. Buddies see exactly who is driving before subscribing. Nobody gets in a car with a stranger.

↑ ContentsSafety & Trust
📱
Chapter 2
Getting Started: Sign Up & Login

Zuna uses your phone number to log you in — no passwords needed. Every time you log in, a one-time code (OTP) is sent to your phone.

Step-by-step: First-time login

1
Open the app

You’ll see the Zuna login screen with a phone number field.

2
Enter your mobile number

Type your 10-digit Indian mobile number (e.g. 9876543210). No need to add +91.

3
Tap “Send OTP”

A 6-digit code will be sent to your phone via SMS within a few seconds.

4
Enter the OTP

Type the code from your SMS. It expires in a few minutes so enter it quickly.

5
You’re in! ✅

First-time users go to profile setup. Returning users land on the Home screen.

9:41☄ ⚙
🚗
Zuna
Commute Together
Sign In
Enter your mobile number
📞 9876543210
Send OTP →
Enter the 6-digit OTP
- - - - - -
Verify & Login ✓

Account Blocked? If your account has been suspended, you’ll see a message explaining why. You can type an appeal message (minimum 10 characters) and submit it. The Zuna team will review and respond.

↑ ContentsChapter 2 — Sign Up & Login
👤
Chapter 3
Setting Up Your Profile

After your first login, Zuna walks you through a quick one-time setup to personalize your account.

1
Full Name

Enter your real name — your colleagues will see this in the app.

2
Date of Birth

Tap the date picker and select your birthday.

3
Gender

Select Male or Female. This is used for the Sister Mode safety feature.

4
Profile Photo (Optional)

Tap the photo area to upload a picture from your gallery. A clear face photo helps your ride-mates recognize you.

5
Tap “Continue”

Your profile is saved and you move to the next step.

You can update your name, photo, and date of birth anytime from Profile → Edit Profile. Your gender and corporate email are locked after setup. Corporate email verification is how Zuna confirms you’re a working professional — it keeps the community trusted and safe for everyone.

↑ ContentsChapter 3 — Setting Up Your Profile
📍
Chapter 4
Setting Your Home & Office Location

Zuna needs to know where you live and where you work so it can match you with the right rides. You set this once and can update it anytime.

1
Tap the “Home” location field

A map opens. Search for your home area by typing the name, or tap on the map to drop a pin at your exact location.

2
Tap the “Office” location field

Same process — search or tap to pin your office or the nearest accessible point.

3
Set your leave times

Choose what time you usually leave home in the morning (e.g. 8:30 AM) and leave office in the evening (e.g. 5:30 PM).

4
Select your working days

Tap the day buttons (Mon, Tue, Wed, Thu, Fri, Sat) to mark which days you go to office. At least one day must be selected.

5
Tap “Save”

Done! Zuna will now use this to match you with rides or show your ride to others.

📍

Be as accurate as possible when dropping the pin. Your home pin is what other members use to navigate to pick you up. A wrong pin means your driver might go to the wrong street!

To update later, go to Profile → Edit Location.

Updating your location when you have active ride groups — If you are already in a ride group (as a Host or Buddy), changing your location will end all your active ride groups in 3 days. All members are notified automatically. A confirmation dialog will appear before saving — read it carefully. After 3 days, the groups are archived and you re-enter the matching pool with your new location.

↑ ContentsChapter 4 — Home & Office Location
🚘
Chapter 5
Adding Your Vehicle
🏠

Hosts only. This step is for people who want to offer rides in their own car or bike.

To publish a ride, you must have at least one vehicle registered. You can add multiple vehicles — for example, if you sometimes use your car and sometimes your bike.

1
Go to Profile → Manage Vehicles

You’ll see a list of your current vehicles (empty at first).

2
Tap “Add Vehicle”

A form appears at the bottom of the screen.

3
Choose type: Car or Bike

Tap the toggle to select your vehicle type.

4
Enter vehicle number

Type your registration plate (e.g. MH12AB1234). It will auto-format to uppercase.

5
Enter vehicle model

Type the car/bike model name (e.g. “Honda City” or “Royal Enfield”).

6
Tap “Save”

Your vehicle is added and ready to use when publishing rides.

🗑

To remove a vehicle, swipe it left on the list or tap the delete icon. A confirmation prompt will appear before deletion.

↑ ContentsChapter 5 — Adding Your Vehicle
🏠
Chapter 6
Your Home Screen

The Home screen is your daily command centre. Every morning, this is where you start.

What you see on Home

  • Greeting — “Good Morning / Afternoon / Evening, [Name]”
  • Notification bell — red dot if you have unread messages
  • Today’s Ride card — your ride for today with route and live status
  • Pending Actions banner — tells you if someone is waiting for approval
  • Stories — updates from your ride group
  • Subscription warnings — alerts if your plan is expiring soon

Ride status colors

⏰ Scheduled ⏱ Starting Soon 🚗 In Progress ✅ Completed
9:15☄ ⚙
Good Morning
Rohan 👋
🔔
Today's Ride
Baner → Magarpatta
8:30 AM · HostIn Progress
⚠ Pending Action
2 buddy requests waiting

Pending Actions — what are they?

🏠 For Hosts

  • Someone requested to join your ride and is waiting for approval
  • Tap the banner → go to your ride → approve or reject

🤝 For Buddies

  • Your request to join a ride is pending the Host’s approval
  • You’ll be notified once the Host accepts or rejects
↑ ContentsChapter 6 — Home Screen
🚀
Chapter 7
Publishing a Ride (Hosts)
🏠

Hosts only. Publishing a ride means you’re announcing to other Zuna users that you drive from a specific area to office every day, and they can request to join.

1
Tap “My Commutes” from the navigation bar

This shows your two ride directions — morning (home → office) and evening (office → home).

2
Select the direction you want to publish

Choose Morning or Evening. You can publish both if you want.

3
Confirm your route and time

The app prefills your home & office location and departure time from your profile. Adjust if needed.

4
Select which days to offer the ride

Choose the days of the week (Mon–Sat) when this ride is available.

5
Tap “Publish”

Your ride goes live! Colleagues near your route can now see and request to join.

After publishing

🟢 Ride is Active
  • Visible to all users matching your route
  • People can send join requests
  • You approve or reject each request
⏸ Pause anytime
  • Hides your ride from search results
  • Existing buddies are notified
  • Resume whenever you’re ready
📅 Recurring automatically
  • No need to recreate the ride each day
  • A Today’s Ride auto-generates every morning
🗑 Delete permanently
  • Removes the ride for all members
  • Cannot be undone — you’d need to republish
🚀

Starting the schedule — Before the very first ride begins, you need to do a one-time “Start Schedule” step where you pick a meeting point (where buddies gather). After this, rides start automatically every day.

↑ ContentsChapter 7 — Publishing a Ride
🔍
Chapter 8
Finding & Joining a Ride (Buddies)
🤝

Buddies. This is how you find a ride and request to join someone who drives near you.

1
Tap the search bar on the Home screen

This opens the ride discovery screen showing all available rides.

2
Browse or filter rides

Filter by: All  Nearby  Morning  Evening

3
Tap a ride to see details

You’ll see the Host’s name, route, time, distance from your home, and available days.

4
Select the days you want to ride

Days that match your work schedule are pre-highlighted. Add or remove as needed.

5
Tap “Subscribe”

Zuna checks instantly whether the selected days conflict with any existing ride you already have. If no conflict is found, your request is sent to the Host immediately. If a conflict exists, a detailed popup shows exactly which days overlap and which days are free — your request is not sent until you resolve it.

6
Wait for Host approval

The Host reviews your request. This usually happens within a few hours.

7
You’re in! 🎉

Once accepted, the ride appears in “My Subscriptions” and on Today’s Rides every day.

10:22☄ ⚙
Find Rides
🔍 Search by area...
All Nearby Morning
Ananya K.
2.3 km
Baner → Hinjewadi · 8:15 AM
Mon Tue Wed Thu Fri
Request to Join →
Raj M.
4.1 km
Wakad → Magarpatta · 9:00 AM

Managing your subscriptions

ActionWhen to use
Pause subscriptionGoing on vacation but want to keep your spot for when you’re back
Resume subscriptionYou’re back and want to start riding again
🚪 Leave rideYou permanently want to stop riding with this Host
Cancel requestWithdraw your join request while it’s still pending approval
Request time changeYour preferred departure time has changed and no longer matches the group
📅 Change daysYour working days have changed — update which days you ride with this Host

Requesting a time change

If your work timings change and the ride’s departure time no longer suits you, you can request a time change without leaving the group.

1
Go to My Subscriptions

Find the ride you want to adjust. The Change Time chip appears on accepted subscription cards.

2
Tap “Change Time”

A screen opens showing your current time. Select your new preferred departure time and optionally add a note for the Host.

3
Submit your request

Your card shows ⌛ Time Change Pending. The Host is notified and has 3 days to respond.

4
Wait for Host decision

The Host can either update the group’s time to match yours, or remove you from the group. You will get a notification either way. If the Host does not respond within 3 days, you are automatically removed.

When the Host changes the ride time

Sometimes the Host updates the departure time for the whole group. When this happens:

💡

Silence = staying: If the Host changes the time and you do nothing for 24 hours, you are considered happy with the new time. Only tap “Leave Ride” if the new time genuinely doesn’t work for you.

When your Host changes their location (ride ending)

If the Host updates their home or office location, your subscription card shows an orange 📍 Ending Soon badge with the end date. No action is needed from you — the ride ends automatically on that date. Use the time to find a new matching ride.

↑ ContentsChapter 8 — Finding & Joining a Ride
Chapter 9
Managing Your Ride (Hosts)
🏠

Hosts only. Go to My Published Rides and tap a ride to open the Manage Ride page.

⏳ Pending Requests
  • People who want to join your ride
  • See their name, profile, and days they want
  • Tap Accept — choose which days to approve
  • Tap Reject — decline the request
✅ Accepted Buddies
  • People currently in your ride group
  • See each person’s pickup location on map
  • Pause/Resume their subscription temporarily
  • Remove them from the group permanently

Starting the schedule (one-time first step)

1
Tap “Start Schedule” on your ride

This option appears once you have at least one accepted buddy.

2
Choose a meeting point on the map

Pick a convenient spot near your starting area where everyone can gather (e.g. a landmark, gate, or parking lot).

3
Confirm and start

Your schedule is live. From tomorrow, a Today’s Ride will auto-generate every day.

Ride controls

ActionWhat it does
Pause rideTemporarily stops the ride. Buddies are notified. Resume anytime.
Resume rideReactivates a paused ride. Buddies are notified.
🗑 Delete ridePermanently removes the ride for all. Cannot be undone.
📍 Navigate to buddyOpens Google Maps to navigate to a buddy’s home (pickup location).
🏁 Navigate to destinationOpens Google Maps to navigate to the office.
Change ride timeUpdate the departure time for the whole group. An impact popup shows buddy names before confirming. Buddies get a 24-hour opt-out window.
📅 Change ride daysUpdate which days the ride runs. An impact popup shows who will be removed or trimmed before confirming.

Changing the ride time (Host-initiated)

If your schedule changes, you can update the departure time for everyone in one tap.

1
Open the Manage Ride page

Tap My Published Rides → select the ride.

2
Tap “⌛ Change Time”

The button sits next to the current time display on the ride card. A popup opens.

3
Select the new departure time and tap “Update Time”

The time picker popup closes and Zuna checks the impact: an Impact Preview popup appears showing the exact names of all buddies who will be notified. Review the list, then tap Apply Change to proceed or Cancel to go back.

4
Buddies are notified

Each buddy gets a push notification. They have 24 hours to leave if the new time doesn’t work for them. Those who don’t leave stay automatically.

Changing the ride days (Host-initiated)

If your working days change, you can update which days the ride runs. The change takes effect immediately and Zuna handles the cascade automatically.

1
Open the Manage Ride page

Tap My Published Rides → select the ride.

2
Tap “📅 Change Days”

A day-selection popup opens with all days available (you can select any combination). The current days are pre-selected.

3
Select your new days and tap “Update Days”

The popup closes and Zuna checks the downstream impact. An Impact Preview popup appears showing:

  • 🚫 Buddies who will be removed (their subscribed days no longer overlap at all)
  • 🔔 Buddies whose days will be trimmed (some overlap remains, they stay in the ride)
  • No impact message if nobody is affected

4
Tap “Apply Changes” to confirm or “Cancel” to go back

Once confirmed, affected buddies receive push notifications. Removed buddies are notified they’ve been taken off the ride; trimmed buddies are notified of their new schedule.

⚠️

Removal is immediate. Buddies removed due to a days change are notified right away and must find a new ride. Always review the impact popup carefully before tapping Apply Changes.

Handling a buddy’s time change request

When a buddy’s schedule changes, they can request a different departure time. You’ll receive a notification and see a ⌛ Wants X AM indicator on their card in Manage Ride.

Option A — Update group time

Tap “Update to [time]” on the buddy’s card. The whole group’s time moves to the new time. Other buddies get a 24-hour opt-out window.

Option B — Remove buddy

Tap “Remove Buddy”. The buddy is removed from the group and notified. They can find another ride with their preferred time.

3-day response window: If you don’t take action on a buddy’s time change request within 3 days, the buddy is automatically removed from your group and notified.

Group consensus — everyone wants the same new time

If all your buddies independently request the same new departure time, Zuna detects this automatically and shows a ⚡ Consensus banner on your Manage Ride page.

Consensus requires all accepted buddies to agree on the same time — not just some of them. If even one buddy has a different preference, normal time mismatch handling applies to them.

↑ ContentsChapter 9 — Managing Your Ride
📅
Chapter 10
Today’s Ride: The Day-of Experience

Every morning, Zuna automatically creates “Today’s Ride” for you. This is where the actual commute coordination happens — real-time location, check-ins, and communication.

🗺 Live Map

See all ride members on a live map. Locations update every 2 minutes automatically.

⏰ Countdown Timer

Shows exactly how many minutes until the ride departs. Updates every minute.

👥 Member List

All participants with their current status — Confirmed, Running Late, Not Going, Absent.

💬 Chat

Message everyone in the ride group for that day. Unread count shown on icon.

8:15☄ ⚙
Baner → Hinjewadi
8:30 AM · Host
15 min
🗺
Members
😀 AnanyaConfirmed ✓
👨 RahulRunning Late
👩 PriyaNot Going

Actions you can take on the day

ActionWhat it meansWho
Check InYou’re confirmed — you’ll be there on timeEveryone
Running LateOn the way but delayed — notifies the whole groupEveryone
Not Going TodaySkipping today — notifies so nobody waits for youEveryone
🚩 Raise IssueSomething went wrong — opens a concern formEveryone
📍 Navigate to meeting pointOpens Google Maps to the pickup locationEveryone
🏁 Navigate to destinationOpens Google Maps to the officeEveryone
🚫 Mark AbsentMark a buddy who didn’t show up (affects payment records)Host only
🛑 Cancel RideCancel today’s ride entirely — all buddies notified immediatelyHost only
💡

Always tap “Check In” when you’re ready. If you can’t make it, tap “Not Going Today” as early as possible — your ride mates will appreciate the heads up!

Concern window

After a ride is completed, there’s a 2-hour window where both Host and Buddy can raise a concern. After 2 hours, the ride is marked Settled and no further actions can be taken.

↑ ContentsChapter 10 — Today’s Ride
💰
Chapter 11
Payments & Transactions

Zuna tracks each person’s shared commute contribution so everyone knows their fair share. You settle directly via UPI — Zuna keeps it transparent so nothing gets forgotten.

Setting up your UPI ID

1
Go to the Transactions screen

Tap the payments icon in the navigation bar.

2
Tap “Set UPI ID”

Enter your UPI address (e.g. yourname@upi). This lets others pay you directly.

💸 I Owe

Total amount you need to pay to others (e.g. Hosts who drove you).

🤑 I’ll Receive

Total amount others owe you (e.g. Buddies in your ride group).

📋 Grouped by Person

Tap any person to see a day-by-day payment breakdown with that person.

11:00☄ ⚙
Transactions
I Owe
₹340
I’ll Receive
₹680
Ananya K.
-₹340
Pay via UPI
Rahul S.
+₹340
Mon 26 MayUnpaid

Payment status

🔴 Unpaid 🟡 Partial 🔵 Pending Confirmation 🟢 Paid

🤝 When you OWE money

  • Tap “Pay via UPI” → opens your payment app
  • Complete the payment in your UPI app
  • Come back and tap “Mark as Paid”
  • The Host will confirm receipt on their end

🏠 When you RECEIVE money

  • You get a notification when a Buddy marks it paid
  • Verify you received the amount in your UPI app
  • Tap “Confirm Received” on the transaction
  • The transaction turns green ✅
💡

Partial payments: If you can only pay part of the amount, tap “Mark Partial” and enter how much you’re paying. The remaining amount stays as unpaid.

↑ ContentsChapter 11 — Payments & Transactions
👤
Chapter 12
Your Profile & Settings

The Profile screen is your personal control panel. Access it from the bottom navigation bar.

✏ Edit Profile
  • Change your display name
  • Update your profile photo
  • Update date of birth
📍 Edit Location
  • Update home or office address
  • Change your leave times
  • Change your working days
🚘 Manage Vehicles
  • Add a new car or bike
  • Delete an old vehicle
🔔 Notifications
  • Toggle ride update alerts on/off
  • Toggle message & payment reminders
☾ Dark Mode
  • Switch between light and dark theme
🔇 Silent Mode
  • Mute all in-app sounds (great during meetings)

Logging out

Scroll to the bottom of the Profile page and tap “Logout”. All your data remains saved — just log in again and everything will be there.

↑ ContentsChapter 12 — Profile & Settings
💎
Chapter 13
Plans & Subscription

Zuna gives you a 1-month free trial when you first sign up. After that, a simple subscription plan keeps your rides running.

🎁 Free Trial

You get 30 free days (1 full month) to try everything. A countdown shows how many days remain.

⭐ Early Adopter

If you joined Zuna early, you may have extended free access as a thank-you.

✅ Active Plan

Your subscription is active. Shows plan type and expiry date.

❌ Expired / No Plan

Your access has lapsed. Rides are paused until you renew.

🏠 Host Plan

  • Required to publish and run rides
  • Renew before expiry to avoid ride pausing

🤝 Buddy Plan

  • Required to join and participate in rides
  • Renew before expiry to keep access

How to subscribe / renew

1
Go to Profile → Plans

Or tap the subscription warning banner on your Home screen.

2
Note the Zuna UPI ID and amount shown

The app shows you the exact UPI ID to pay and the plan price.

3
Pay via your UPI app

Open Google Pay, PhonePe, Paytm, or any UPI app and send the exact amount.

4
Enter your UTR number

Your UPI app gives you a UTR reference number after payment. Paste it into Zuna.

5
Upload a payment screenshot

Take a screenshot of the successful payment and upload it in Zuna for verification.

6
Submit and wait

The Zuna team reviews and activates your plan, usually within a few hours.

Renew before expiry! If your plan expires, your rides are automatically paused. Renew at least a day before expiry to avoid any disruption.

↑ ContentsChapter 13 — Plans & Subscription
👩
Chapter 14
Sister Mode — Women’s Safety Feature

Zuna includes a special safety feature for women called Sister Mode. When enabled, it filters your ride search to only show rides hosted by verified female Hosts.

🔒 Verification first

To use Sister Mode you must first get your account verified by uploading a selfie. This confirms you’re a real woman.

👣 Sister Mode toggle

Once verified, the Sister Mode toggle appears on your Profile page. Turn it on to only match with verified women.

Getting verified

1
Go to your Profile page

You’ll see a card saying “Account not verified” if you haven’t done this yet.

2
Tap the verification card

This opens the selfie upload screen.

3
Take a clear selfie and upload

The Zuna team reviews your selfie to verify your identity. Usually takes a few hours.

4
Verification approved ✅

You’ll get a notification. You can now enable Sister Mode from your Profile.

💚

Sister Mode is completely optional. You can use Zuna normally without it. It’s just an extra layer of safety for women who prefer women-only rides.

↑ ContentsChapter 14 — Sister Mode
🛠
Chapter 15
Tips, Safety & Support
⏰ Be punctual

Mark your status early — Check In, Running Late, or Not Going. Your ride mates are counting on you.

💬 Use the chat

If you’re running late or need to share something, use the in-app chat on Today’s Ride page.

💸 Settle payments promptly

Pay what you owe at the end of the week. Don’t let amounts pile up.

📍 Keep location accurate

An inaccurate home pin wastes everyone’s time. Make sure your pin matches your actual pickup spot.

🔔 Allow notifications

Zuna sends important ride alerts. Make sure app notifications are enabled on your phone.

🔋 Keep phone charged

Live location sharing needs your phone on. Carry a power bank for long commutes.

Reporting a user

  1. Open the Today’s Ride page
  2. Tap the ⋮ (more options) menu next to the person
  3. Tap “Report User”
  4. Choose a reason: No Show, Inappropriate Behavior, Harassment, Fraudulent Info, or Other
  5. Add any extra details and tap Submit

The Zuna team will review your report within 24 hours.

Rules of the Ride

To keep every commute pleasant and reliable, all Zuna users agree to these simple rules:

⏰ Be on time

Arrive at the meeting point by the scheduled departure time. Others are waiting on you — mark your status early if anything changes.

🚫 No smoking

No smoking inside the vehicle at any time, regardless of whether windows are open.

⛔ No harassment

Respectful behavior is required at all times. Any form of harassment — verbal, physical, or digital — will result in account action.

🚩 Respect pickup timing

Don’t make the group wait more than a couple of minutes at the meeting point. If you’re delayed, say so in the ride chat immediately.

❌ No repeated no-shows

Occasionally missing a ride is fine — just mark “Not Going Today”. Repeated unexplained absences may affect your account standing.

💬 Keep the group informed

Use the in-app chat for last-minute changes. Don’t go silent — a quick message saves everyone unnecessary waiting.

Notifications — what they mean

NotificationWhat happened
🎉 “Request accepted”A Host accepted your request to join their ride
❌ “Request rejected”A Host declined your join request
👋 “New join request”Someone wants to join your ride (for Hosts)
⏰ “Ride starting soon”Your ride is about to begin — get ready!
🚗 “Ride started”The Host has started the ride
❌ “Ride cancelled”Today’s ride was cancelled by the Host
💰 “Payment marked”Someone marked a payment as paid
⚠ “Subscription expiring”Your plan expires soon — renew now!
⌛ “Time change requested”A buddy in your ride wants a different departure time (Hosts)
⌛ “Ride time changed”Your Host updated the departure time — you have 24 hours to leave if it doesn’t suit you (Buddies)
⚡ “Everyone wants [time]”All your buddies agreed on a new time — confirm or keep current (Hosts)
📍 “Ride ending soon”A Host or Buddy updated their location — the ride group winds down in 3 days
💬 Need help? Contact us at
zuna.official.team@gmail.com
We usually respond within one business day.

Quick reference cheat sheet

I want to…Go to…
Find a ride to joinHome screen → Search bar
Publish my rideNavigation → My Commutes
Approve/reject requestsMy Published Rides → tap ride → Manage
See today’s rideHome card or Navigation → Today’s Rides
Check in for todayToday’s Ride detail → “Check In”
Pay or track paymentsNavigation → Transactions
Update my addressProfile → Edit Location (3-day grace if you have active groups)
Change my working days (profile)Profile → Edit Location → toggle days → Save (impact popup shown if buddies or subscriptions affected)
Request a time change (Buddy)My Subscriptions → tap “Change Time” on your card
Change my ride’s time (Host)My Published Rides → Manage Ride → tap “⌛ Change Time” (impact popup shows buddy names)
Change my ride’s days (Host)My Published Rides → Manage Ride → tap “📅 Change Days” (impact popup shows removals/trims)
Confirm group consensus (Host)My Published Rides → Manage Ride → tap “Confirm Update” on the consensus banner
Leave a ride after time changeMy Subscriptions → tap “Leave Ride” within 24 hours of the host’s change
Add a vehicleProfile → Manage Vehicles
Renew my planProfile → Plans
Enable Sister ModeProfile → Sister Mode toggle (after verification)
Report a userToday’s Ride → ⋮ menu → Report User
LogoutProfile → scroll down → Logout
↑ ContentsChapter 15 — Tips, Safety & Support
Zuna
Commute Together. Save Together.

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